Seller Fees
Ebieo is a multi-vendor marketplace. Sellers list products, fulfill orders, and earn after applicable marketplace commission and payment-related costs. This page explains how fees typically work so you can plan pricing before you sell.
1. Referral / Commission Fees
For most successful orders, Ebieo charges a referral (commission) fee calculated as a percentage of the item sale price (before or after certain adjustments, as shown in your seller tools). Commission helps fund buyer discovery, payments infrastructure, platform support, and marketplace operations.
- Default marketplace commission is commonly in the range shown in your seller settings (platform default is often around 10% unless a different rate is configured for your account or category).
- Commission is generally deducted from the order proceeds attributed to your items.
- Cancelled or fully refunded orders are handled according to the refund/payout rules in your seller agreement and dashboard.
2. Payment Processing
Customer payments are processed through the payment methods enabled on Ebieo (for example card processors or wallets). Payment processing costs may be absorbed by the platform, passed through, or reflected in net payouts depending on your commercial terms. Always review the payout breakdown for each order in your seller dashboard.
3. Payouts to Sellers
After an order is paid and reaches the eligible status for release (for example after delivery or after a clearance period), your available balance can be paid out according to platform payout settings.
- Earnings: Item price minus applicable commission and adjustments.
- Available balance: Funds that are cleared and ready for payout.
- Shipping collected: Shipping amounts charged to the buyer for your shipment are typically attributed to you when you are the fulfilling seller (subject to your shipping rules).
4. Other Marketplace Costs
- Subscription / store plans: If Ebieo introduces paid seller plans, fees will be disclosed before you subscribe.
- Optional promotions: Featured placement or advertising products, if offered later, will be optional and priced separately.
- Returns & chargebacks: Refunds, return shipping, or payment disputes may reduce net earnings for the affected order.
5. Questions About Fees
Ready to sell? Start from Create an account and complete vendor onboarding, or visit the Help Center. For fee questions specific to your store, email [email protected] or call 763-732-3582.
Also review our Terms of Service for the full legal terms governing vendor participation on Ebieo.
